What would users miss most?
We asked each respondent "If your website disappeared for a week, what one feature would users miss most?" and gave them a blank slate to provide their answers. What follows is an unedited list of their responses, though we have removed any responses that would identify a specific organization (we promised no identifiable information would be released). We have taken the liberty of grouping similar responses. Please let us know if this type of information is of use to you, and if so, what you find interesting about it in the comments at the bottom of this page.
If your website disappeared for a week, what one feature would users miss most?
- job listings or schedule of activities.
- We offer an on-line job board that drives a lot of traffic to our site. As well, our home page consists of the content of our weekly e-newsletter, so that would also be missed.
- jobs for nonprofits
- Job postings
- Job Board
- General information on our employment programs and services.
- Access to our primary services and employment opportunities.
- Our online volunteer matching service.
- volunteer information
- Volunteer sign up, blog
- Access to volunteer scheduling
- Probably the blogs and the news & events pages.
- Blog
- blog
- In the news
- News
- News updates
- News and Events
- information about events and services
- Event schedule.
- current events
- Ability to communicate our event information to our stakeholders
- event management - pledge pages etc.
- projects and events
- Photos and updates
- Updates on lectures at our organization.Reports published by our organization.
- Updates; online applications (during a specific time of the year)
- Our schedule
- Contact info
- contact information
- Contact Information
- Contact info for clubs
- Contact details, events calendar
- access to contact information
- contact information
- Hours, location, and contact info
- Our organization's programs, contact information, and location.
- email link
- Specific content - we would have to respond to questions by telephone
- access to online tools/resources
- ability to reserve parking online
- informational resources on youth voting and how to
- the ability to donate to the charity
- clients would not have access to information for our crisis line- donors would not be able to find out how to make in-kind and financial donations
- information
- Access to information
- Content... health information.
- Support programs info.
- our programs
- the list of member groups
- General information about the organization
- The information resources.
- Information and Referral Line
- information on various topics related to the organization
- The information
- Course information
- I can't think of one thing.
- not sure
- nothing
- I'm not sure anyone would notice
- not sure
- The listing of other similar organizations.
- Shopping cart
- the videos
- the front page
- The stories of the youth who have used our services.
- Access to helpful materials
- depends on the week, registration online is the most important feature.
- The link to our directory of services.
- Searchable database on university programs
- The listings of our people in need.
- We regard our website as our key communications medium, so if it disappeared we would miss the ability to communicate with our members.
- Us! Our website is our primary communications tool.